Customer Service Representative
Dubai, United Arab Emirates
Job Description
Description
Job Summary: Looking for a Customer Service Representative in Dubai, United Arab Emirates (UAE)
Job Key Details:
All qualified candidates are encouraged to upload their recently updated CVs
Job Summary: Looking for a Customer Service Representative in Dubai, United Arab Emirates (UAE)
Job Key Details:
- Determine and assess customers\' needs to satisfy them
- Settle customer complaints via phone, email, mail or social media
- Create sustainable relationships of trust through open and interactive communication
- Give accurate, valid and complete information by using the right methods
- Meet personal or team sales targets
- Sell products to customers
- Handle complaints, provide appropriate solutions as well as alternatives within the time limits
- Maintain records of customer interactions, process customer accounts and file documents
- Prepare reports on overall customer satisfaction
- Respond to questions in a proper and timely manner
- Follow communication procedures, guidelines and policies
- Help customers understand the products and answer questions about their reservations
- Possess a Degree in a business related course
- Practical experience in the same required
- Must be very comfortable using computers
- Must be able to stay calm when customers are stressed or upset
- Excellent organizational and problem solving skills
- Must be a good communicator with excellent customer service skills
All qualified candidates are encouraged to upload their recently updated CVs
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Job Detail
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Job IdJD1584701
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned