Customer Service Representative

Dubai, United Arab Emirates

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Description

Job Summary: Looking for a Customer Service Representative in Dubai, United Arab Emirates (UAE)

Job Key Details:

The job holder will provide services information, answer questions, and resolve any emerging problems that the customer accounts might face with accuracy and efficiency

Job Qualifications and Experience

Should be a graduate with proven experience in a customer service role
Exceptional communication skills, both written and verbal, with the ability to convey information clearly and effectively
Strong active listening skills and the ability to empathize with customers\' concerns
Proficiency in using customer service software, CRM systems, and other relevant tools
Good problem-solving abilities and the capacity to think quickly and critically in high-pressure situations
Proficiency in using basic computer applications and a willingness to learn new software
Ability to multitask and navigate between different tasks and communication channels seamlessly

Application Procedure:

All qualified candidates are encouraged to upload their recently updated CVs

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