Customer Service Representative
Dubai, United Arab Emirates
Job Description
and Requirements
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers\' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers\xe2\x80\x8b
Company:
Industry:
Manufacturing and Production
Job Location:
Dubai, UAE
Career Level:
Junior (With some experience in the field)
Date Posted:
21-06-2023
Ref. Number:
157429
Citizenships
Afghanistan
Egypt
India
Residence Country
UAE
Years of Experience
0 - 2
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers\' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers\xe2\x80\x8b
Company:
Industry:
Manufacturing and Production
Job Location:
Dubai, UAE
Career Level:
Junior (With some experience in the field)
Date Posted:
21-06-2023
Ref. Number:
157429
Citizenships
Afghanistan
Egypt
India
Residence Country
UAE
Years of Experience
0 - 2
Akhtaboot
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Job Detail
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Job IdJD1558901
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned