Customer Service Representative
Dubai, United Arab Emirates
Job Description
Customer Service Representative
About Our Client
Our client is a reputable multinational insurance company looking to hire experienced Customer Service Representatives.
- Receiving calls (Inbound) to address customer needs, complaints, or other issues related to the service/product.
- Responding efficiently and accurately to customers, providing possible solutions, and ensuring that customers feel supported and valued.
- Follow communication procedures, guidelines and policies and suggest improvements to team leaders.
- Document all call information according to standard operating procedures.
- Strong understanding of company products, policies, and services.
- Preferable Experience in the insurance field
- Call center or customer service experience is a MUST
- Strong command of English ( Arabic is a plus)
- Proficient in desktop applications
- Must possess outstanding communication and interpersonal skills
- Solid Problem-solving and multitasking skills.
Available to join immediately
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1480217
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, United Arab Emirates
-
EducationNot mentioned