Customer Service Representative
Dubai, United Arab Emirates
Job Description
CUSTOMER SERVICE UNOO is a retail and eCommerce company that deals with hundreds of queries online and in-store regularly. The customer service job is crucial to the growth of every business, that is why we need team players who can execute professionalism and represent the company's brand and its integrity in every possible way We are looking for a friendly, approachable, and passionate customer service/brand representative who is flexible and reliable. Primary Purpose and Key Accountabilities:
- Assist online customers promptly
- Call, follow up, and upsell using the database
- Assist walk-in customers in a respectful and friendly manner
- Coordinates with the sales team, logistics, and management on a day-to-day operation
- Responsible for the sales operations and follow-up with planning on pending orders / urgent requests or items delivery and updates the logistics team accordingly.
- Coordinate with courier partners on the delivery status
- Make sales invoices and basic data entry
- Data entry
- Bachelor Degree Holder with at least 2 years experience in the related field
- Well-oriented in Customer Service
- Good communication and interpersonal skills
- Proficient in all Microsoft applications
- tagalog (Required)
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Job Detail
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Job IdJD1454549
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned