Job Description

Al reej Al Dar GT Is a premium brand of smart, ergonomic and modern Products & accessories. We offer impeccable performance, technology, quality and attention to detail in our products & designs. We seek to inspire, guide, and motivate people, with our products. We are looking for a customer service executive that will handle showroom sales and customer support queries. Responsibilities:

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into our operating system.
• Track and trace shipments as required.
• Ensure timely movement and delivery of freight to customers.
• Interact with our customers in arranging their shipments, exceeding customer service expectations.
• Ensure documents are timely sent to customer for customs purposes.
• Ensure accurate and timely client invoicing.
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
• Meet compliance at all times to regulations. This includes internal policies and procedures and external government regulations or customer's policies/requirements.
• Understand department process flow, constantly looking for areas of improved efficiency.
• Ensure all customers' standard operating procedures are followed and updated.
• Meet KPI standards, as per the company procedures

NOTE: Only shortlisted Candidates will be Entertained. Drop your CV through Whatsapp: +971565737294 Job Types: Full-time, Permanent, Contract
Contract length: 24 months Salary: AED2,500.00 - AED3,500.00 per month COVID-19 considerations:
All Customers are requested to wear Face mask Ability to commute/relocate:

• Dubai: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• customer service: 2 years (Required)