Customer Service Representative
Dubai, United Arab Emirates
Job Description
An E-Commerce company in Dubai is looking for an Administrative & Customer Care Agent Key Requirements:
- Process Customer Orders from Ecommerce Portal
- Prepare in house products - pack and dispatch
- Co-ordinate with couriers for collection of orders and delivery management
- Ensure Quality Control of orders and outgoing products
- Contributes to team effort by accomplishing related results as needed.
- Attend to calls from customers to assist with customer service and after-care
- Filing or paperwork as required in accordance with our company system
- Background in Customer Service / Call Centre (preferred, but training will be provided)
- Excellent English both written and verbal
- Working knowledge and experience in Excel
- Strong verbal and written communication skills
- Self-motivation and honesty
- Ability to network and liaise with clients at every level
- Excellent communication skills both written and verbal
- Ability to persist with a task until objective is achieved
- Strong and quick acquiring of new technologies
- Microsoft Office (Word, Outlook Email and Excel)
- Data Entry - Fast Typing
- Quick Learner
- Dubai: Reliably commute or planning to relocate before starting work (Required)
- High school or equivalent (Preferred)
- customer service: 1 year (Preferred)
- English (Preferred)
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Job Detail
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Job IdJD1415847
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned