Job Description

We are hiring an ambitious Arabic Speaking Customer Service Specialist to join our team at Bakhory in Dubai. *
Growing your career as a Full Time Arabic Speaking Customer Service Specialist is an awesome opportunity to develop relevant skills.
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If you are strong in persuasion, cooperation and have the right initiative for the job, then apply for the position of Arabic Speaking Customer Service Specialist at Bakhory today!
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Duties and responsibilities
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Customer Care

• Customer Oriented

• Answering customer inquiries on product information and order status across multiple channels like: Phone / Whats app / Social media / Email etc.

• Assist customers in their purchases

• Place outbound calls to customers for order follow up and customer surveys

• Liaising with logistics partners and couriers for customer deliveries and supply pickups

Operations

• The customer care specialist will be required to assist in operations from time to time, which would include: order packing, inventory management, management of supplier deliveries, management of customer deliveries

Qualifications

• Ambitious, hardworking and self driven

• Native Arabic speaker and English fluency is mandatory

• Ability to learn quickly

• Proficient in using Whatsapp, Instagram, Facebook and other social media

• Good knowledge of Excel Customer oriented

• Team player

• Experience: 1-3 years in a customer facing role strongly preferred

• Previous e-commerce/ operations/ eyewear experience is a plus

Company Benefits

• Company offers great benefits

• Opportunities to grow

• Advantageous package

* ??? ???????: Full-time ??????: ?? AED3,000.00??? ??? Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Experience:

• customer service: 1 year (Preferred)