Customer Service Representative
Ajman, United Arab Emirates
Job Description
Job Summary: CAS, a UAE based abaya brand, is seeking a customer service representative/office assistant to join their office in Ajman. The ideal candidate should have excellent communication and customer service skills. She will be responsible for providing exceptional customer service, increasing sales, and maintaining the overall online brand image of CAS. Responsibilities:
- Greet customers online/over the phone and provide them with an exceptional shopping experience
- Assist customers with product selection and provide recommendations through WhatsApp, phone calls and emails
- Maintain knowledge of current sales and promotions
- Meet and exceed sales targets
- Participate in inventory management and stock replenishment
- Communicate with management regarding customer feedback and product requests
- Keep office area neat and tidy
- Previous customer service experience preferred
- Excellent communication and customer service skills
- Technical skills required
- Ability to work in a team environment
- Flexibility to work a variety of shifts including weekends and holidays
- Knowledge of Arabic is a MUST (Reading, Speaking, Writing, Typing)
- Ajman: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- customer service: 1 year (Preferred)
- Arabic (Required)
- English (Required)
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Job Detail
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Job IdJD1595754
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAjman, United Arab Emirates
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EducationNot mentioned