Customer Service Officer
Al Barsha, DU, AE, United Arab Emirates
Job Description
We are looking for a
Customer Service Executive
to join ourHome Healthcare
team.Job Details:
Handling patient calls, scheduling, and service coordination Handle incoming and outgoing calls from patients, families, nurses, and doctors Schedule and coordinate home care services, doctor-on-call, and nursing visits Register new patients and maintain accurate records in the system Follow up with clients regarding service confirmation, feedback, and complaints Coordinate with operations and nursing teams for shift allocation Ensure timely communication of service updates and changes Maintain confidentiality of patient information at all times Prepare daily call logs and service reports Do billing in EMR system and coordinate with the accounts team Manage Petty cash Morning & Night Shifts will be part of the job
Requirements:
Good communication skills (English required) Basic computer knowledge
Previous experience in home healthcare or customer service is an added advantage
Ability to work flexible shifts Ready to join Immdiately Willingness to workmorning and night shifts
, including weekends if required Knowledge of UAE healthcare operations is an advantage Professional attitude with a patient-focused approachJob Type: Full-time
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Job Detail
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Job IdJD2252389
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAl Barsha, DU, AE, United Arab Emirates
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EducationNot mentioned