Customer Service Handover Executive

Dubai, United Arab Emirates

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Job Description

Ref:BW/2024/04/011Our Client \xe2\x80\x93 A Property Development Company is looking to hire an Arabic lady for the position of Customer Service Handover Executive.The ideal Candidate must have:

Presentable Personality
Excellent Communication Skills
Experience in Real Estate
Customer service Experience in handover of the project

Job Role:

Maintaining a positive, empathetic, and professional attitude toward customers always.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Addressing customers queries in person and determining their needs.
Up to date knowledge of the company\'s property portfolio, policy and procedures; so that you can answer questions.
Preparing Booking Form, Agency agreement\xe2\x80\xa6.
Communicating the clients for documentation, contracts, assisting them in signing contracts and clarifying client queries
Scheduling the property visit for the clients.
Arranging and accompanying clients to view/inspect the property.
Generating inspection report and communicating to concerned department and follow up Scheduling and arranging for the Move in of the clients.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Maintain and develop relationships with clients by providing support, information and guidance.

Salary \xe2\x80\x93 AED 7000 \xe2\x80\x93 8000 + Self-Medical Insurance + Annual Air ticket +30 calendar days of Annual LeaveInterested Candidates kindly send your Resume to

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