Job Description

Job Title:

Customer Service Executive

Company:

OIA Properties

Location:

UAE

Nationality Requirement:

Emirati (UAE National) only

About OIA Properties

OIA Properties is a growing real estate company committed to delivering exceptional service and building long-term relationships with our clients. We are looking for a motivated and customer-focused Emirati professional to join our team.

The Customer Service Executive will be the first point of contact for clients and tenants, ensuring a high level of service and support across all interactions.

Key Responsibilities

Handle customer inquiries via phone, email, and in person in a professional manner Assist clients with property-related questions, requests, and complaints Coordinate with internal departments to resolve issues efficiently Maintain accurate records of customer interactions and follow-ups Support leasing, sales, and property management teams as needed Ensure customer satisfaction and uphold the company's service standards

Requirements

Emirati (UAE National) - mandatory Strong communication skills in Arabic and English (spoken and written) Excellent interpersonal and problem-solving skills Customer-focused attitude with a professional appearance Basic computer skills (email, CRM systems, MS Office preferred) Previous experience in customer service or real estate is an advantage, but not required

What We Offer

Competitive salary and benefits Supportive and professional work environment Career growth and development opportunities Opportunity to be part of a reputable and growing real estate company

How to Apply

Interested candidates are invited to apply by submitting their CV. Only shortlisted candidates will be contacted.

Job Type: Full-time