Customer Service Agent
Dubai, DU, AE, United Arab Emirates
Job Description
We are seeking a dedicated and proactive Customer Service Agent to join our dynamic parking management team in the UAE. The ideal candidate will play a vital role in delivering exceptional customer service, resolving inquiries efficiently, and ensuring a smooth parking experience for our valued clients.
Responsibilities:
- Handle customer inquiries and provide accurate information regarding parking services.
- Assist customers with booking, payments, and resolving issues in a timely manner.
- Communicate effectively with customers to address their needs and concerns.
- Coordinate with other team members to ensure seamless service delivery.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to improve customer satisfaction and parking service efficiency.
Requirements:
- Excellent communication and interpersonal skills.
- Previous experience in customer service, preferably in parking management or related industries.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Strong problem-solving skills and patience when dealing with customer concerns.
- Familiarity with UAE culture and customer service expectations is a plus.
Job Type: Full-time
Pay: Up to AED6,000.00 per month
Experience:
Customer Service: 2 years (Required)
Language:
* Chinese (Required)
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Job Detail
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Job IdJD2058081
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned