Customer Service Agent

Dubai, DU, AE, United Arab Emirates

Job Description

We are seeking a dedicated and proactive Customer Service Agent to join our dynamic parking management team in the UAE. The ideal candidate will play a vital role in delivering exceptional customer service, resolving inquiries efficiently, and ensuring a smooth parking experience for our valued clients.

Responsibilities:



- Handle customer inquiries and provide accurate information regarding parking services.
- Assist customers with booking, payments, and resolving issues in a timely manner.
- Communicate effectively with customers to address their needs and concerns.
- Coordinate with other team members to ensure seamless service delivery.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to improve customer satisfaction and parking service efficiency.

Requirements:


- Excellent communication and interpersonal skills.
- Previous experience in customer service, preferably in parking management or related industries.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Strong problem-solving skills and patience when dealing with customer concerns.
- Familiarity with UAE culture and customer service expectations is a plus.

Job Type: Full-time

Pay: Up to AED6,000.00 per month

Experience:

Customer Service: 2 years (Required)
Language:

* Chinese (Required)

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Job Detail

  • Job Id
    JD2058081
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned