Customer Service Agent
Dubai, DU, AE, United Arab Emirates
Job Description
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Handle inbound and outbound customer calls and WhatsApp inquiries professionally and efficiently. Provide accurate information about our inspection services and packages. Assist customers with booking appointments and answering pre- and post-service questions. Coordinate with inspection teams to ensure smooth scheduling and follow-up. Handle customer concerns and complaints in a calm, solution-focused manner. Maintain records of customer interactions and transactions in the CRM system. Follow up with clients for feedback and ensure high customer satisfaction. Communicate clearly with internal teams to relay customer needs and service issues.
Job Type: Full-time
Experience:
* Customer Service: 1 year (Preferred)
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Job Detail
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Job IdJD1878825
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned