Customer Relationship Officer
Job Description
Whatsapp No: +971 589349908
Mail Id : hr@diamasjewelers.com
Obtained experience in Jewelry industry aspirants can only apply for the position.
Added benefits: Attractive bonus on Monthly basis and get the benefits as per UAE law.
Monitor global and regional jewelry trends, customer preferences, and competitor offerings.
Collaborate with design teams to conceptualize new jewelry pieces.
Ensure designs align with brand identity, customer demand, and seasonal trends.
Work with CAD designers, artisans, and production teams to create prototypes.
Oversee the product development process from concept to final production.
Use customer insights and sales data to refine or discontinue products.
Ensure the collection evolves based on customer taste and feedback.
Assist the sales team with client data, follow-ups, and appointments.
Handle inquiries, complaints, and feedback efficiently.
Ensure high customer satisfaction through effective after-sales service.
Track client engagement and recommend retention strategies.
Keep clients informed about new collections, promotions, and events.
Co-ordinate with production team and follow up the order to be completed before the customer deadline.
Job Type: Full-time
Pay: AED3,000.00 - AED4,000.00 per month
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Job Detail
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Job IdJD1918621
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:37066.0 46933.0 USD
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned