Customer Relations Team

Dubai, DU, AE, United Arab Emirates

Job Description

Overview





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Fleet management of customers' 'running' portfolio including: Contract changes and recalculations of contracts & Creation of contract extensions and follow-up on Fleet Managers. Support customers' Fleet Managers in the use of self-service solutions and reporting tools. Onboarding of customers including: + Cooperation agreements/framework agreements
+ Access to online tools
Coordinate customer activities and visits with responsible Key Account Managers and Car Advisors. Coordinate tasks with Driver's Contact Center and Admin. Team regarding customer requests from drivers. Contribute to improving the customer journey, for example via feedback to relevant departments.
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Job Requirements




Passionate about relational customer contact, where your drive and positivity create results. Works in a structured manner and takes ownership of your tasks, including being able to handle multiple tasks simultaneously without losing the overview - even during busy periods. Understands how to involve relevant stakeholders and follow up to achieve your goals. Have good numerical skills and knowledge of financial calculations, including knowledge of VAT and taxation rules.

About Company:



Bagerz, a dynamic and forward-thinking organization, is committed to delivering excellence across all industries. We are currently on the lookout for passionate professionals who are eager to grow, innovate, and contribute to meaningful projects in a collaborative and fast-paced environment.



Job Nature




Full Time

Job Location




Dubai

Job Level




Sr. Position

How to Apply




Apply Online

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Job Detail

  • Job Id
    JD1934543
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned