We are looking for Customer Relation Officer to effectively respond to customers\xe2\x80\x99 queries, solve service issues, enhance customer experience and ensure outstanding customer service. Responsibilities and Duties:
Commits to quality service for every passenger and responds to general enquiries with accurate information on Jazeera products or by effectively sourcing relevant & accurate information from necessary sources
Maintains a working knowledge of the current process and relevant support services within and from other connected departments to ensure a better understanding of issues and solutions
Demonstrates knowledge and understanding of passengers with unsatisfied travel experiences of money loss, health and personal schedule troubles