About the role:

We are currently recruiting for Administration Assistant for Customer Contact Centers in Doha. The role is responsible for providing administration support for the smooth functioning on a daily basis, for the team. Handling of confidential and sensitive issues involving continual inter-departmental relations. Represents the team through correspondence, telephone and personal contact. Liaise with other departments for arranging the logistics of resources. Key accountabilities include:

• Perform advanced, diversified, and confidential administrative and secretarial support. Handle a wide variety of situations and task involving the clerical and administrative functions of the office.
• In consultation with the team generate business documentation, including presentation creation and spreadsheet preparation and distribution.
• Prepare charts and compile reports as needed and ensure that all files are complete and properly maintained.
• Perform administrative tasks based on set procedure, establish and maintain filling system, categories and maintain manuals, invoices, manage and coordinate travel needs and other source data.
• Research information and initiate assigned tasks accordingly.
• Coordinate internal and external communications.
• Respond to complaints and requests for information and assistance, interpret and explain procedures and policies pertaining to internal inquiries of staff.
• Perform other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.
• Keep Abreast with any market trends and development
  

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
About you The successful candidate will have the following qualifications and skills:

• Essential to have a relevant Vocational, Tertiary or Trade Qualification related to the role.
• Preferred to have a certificate in Computer Operations
• Must have a minimum of 3 years relevant experience and Database administration experience.
• Administration experience within a multinational organization in either the Airline or Hospitality industry is also preferred.
• Excellent written and verbal communication skills.
• Excellent computer skills, including Microsoft Word, Excel and PowerPoint.
• High level of sensitivity and professionalism.
  

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to apply If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.