Customer Experience
Doha, Qatar
Job Description
You will be coordinating the overall planning, designing, development of course content and assessments for specific subject areas. You will coordinate curriculum innovation, design, research and ensure the development and maintenance of the highest quality courses for Cabin Crew and relevant employees are created. Assist in reviewing externally produced content, resources, and works with vendors to produce content and ensure that company standards are maintained.
- Research and design of Qatar Airways specific training curriculum for all courses which includes adding updates to existing content.
- Develop content and assessments that meet company standards
- Collaborate with other Curriculum Product Innovation team members to seek out and design innovative work.
- Act as Subject Matter Expert on any major Curriculum projects that need to be launched and have learning or training angle affecting the network.
- Identify quality content providers and review externally produced content/resources.
- Stay current with curricular trends and standards changes by maintaining professional memberships, attending conferences, and maintaining regular communication with relevant stakeholders.
- Assess, evaluate and certify training courses conducted both in-house and by external out-sourced trainers.
- Help initiate and support a portfolio wide communication strategy.
- Support implementation of new initiative and projects.
- Assisting in defining and outlining strategies and objectives.
Qualifications To be successful in this role, you will have:
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. How to apply If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.
- Bachelor’s Degree or equivalent with minimum 5years of job-related experience in a multinational training department, exposure in Cabin Services/Cabin Crew.
- Qualification in Training/Adult Education/Instructional Designed, preferred.
- Able to work under pressure to meet deadlines
- High level of computer literacy.
- Well-developed inter-personal skills with excellent communication skills, both oral and written.
- A high level of ethical standards in diverse work environment.
- Proven success with process and information management.
- Broad knowledge of learning methodology.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. How to apply If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.
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Job Detail
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Job IdJD1407840
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, Qatar
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EducationNot mentioned