Job Description

Job Title Admin

Description

We are looking for an organized Customer Engineer - Energy Services to join our all-star team at Viasat in Dubai.
Growing your career as a Full Time Customer Engineer - Energy Services is a fantastic opportunity to develop competitive skills.
If you are strong in persuasion, communication and have the right drive for the job, then apply for the position of Customer Engineer - Energy Services at Viasat today!



One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

Job Responsibilities

The Customer Engineer helps automate the administration and monitoring of a network system; conducts tests for redundancy, resilience, and failover to ensure up-time standards are met. Operates company's complex high traffic, business critical site communications and/or network-based (cloud) product systems. Responsible for system performance; supports/troubleshoots network and VSAT issues and coordinates installation of such items as routers and switches with field personnel.

Conducts tests of network redundancy, resilience, and failover of network elements to ensure up-time standards are fully achieved. May be required to provide on-call service coverage with other department employees. Manages and maintains optimum platform infrastructure performance, reliability, and security using continuous integration, continuous delivery (CI/CD) tools, processes, and designs.

Implements services to automate monitoring activities and provide critical information to facilitate response and resolution of performance issues and incidents. Deploys standardized and scalable software tools to ensure that systems operate without interruption at optimum performance. Troubleshoots and analyzes service disruptions to determine the root cause of issues and develop solutions for improved reliability.

Experience Requirements

• Technology experience required
• Cisco Routing and switching
• IPSec/VPN/DMVPN/GRE
• Cisco Voip/CUCM/CME
• Cisco Wireless and Wireless Lan Controller (WLC)
• Routing protocols including RIP, IGRP, EIGRP, BGP, OSPF
• MPLS/VRF
• Wireshark/PCAP troubleshooting tools
• Additional preferred experience
• SAT and RF technology, Idirect/SCPC/Newtec
• CCNA/CCNP Enterprise

Job Requirements

• Some travel may be required at times
• Ability to contribute to a 24/7 on call rotation
• Ability to reproduce and test issues in a lab environment when possible
• Ability to work directly with customers to resolve issues
• Ability to recognize and prioritize urgent issues
• Ability to work in a global environment supporting and collaborating with team members
• Working proficiency of English
• Much have a valid work permit/ local resident of UAE, Qatar

To learn more about this site and other office locations, please click here ! Additional Requirements and Information

Bachelors Degree or equivalent experience

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic.

If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here .
Benefits of working as a Customer Engineer - Energy Services in Dubai:
? Excellent benefits
? Opportunities to grow
? Attractive package

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