Customer Engagement Coordinator 1 Year Fixed Term Contract

Dubai, United Arab Emirates

Job Description

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people\xe2\x80\x99s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.The PositionPurpose:Actively engage with a diversity of stakeholders (Internal and External) to support selected customers in local and international event management.Acting as an Engagement interface for defined customersAct as \xe2\x80\x9ccustodian\xe2\x80\x9d of coremap to all oncology activitiesAct as \xe2\x80\x9ccustodian\xe2\x80\x9d of all events locally & internationallyResponsibilities:Medical information (MI Atlas) Accountable.All administrative logistics for all local & international events: FMV, Contracts, Quick submissions, PR, PO, reservations, GSDs, Job closure, IHCPAll technical logistics for local & international events: material preparation & approvals; Invitations, communications & updates to customers regarding the event; Agenda finalization; Briefing of agencies when needed after coordination with the owner;Customer-facing SPOC.Engaging with specified customers & channeling (either digitally or F2F) product messages as requestedCompetencies:Decision making capacityLeadership / proactivenessCommunication (from data to value story)Value based approach/mindsetSelf-aware and respectful.High sense of ownership and commitment with strong accountability mindset.Team oriented versus self-centered.Listening / questioning / observationStrong communication skills to convey complex ideas and alternatives to the Ecosystem Stakeholders and other involved partiesDesire and ability to work in an atmosphere of trust and transparencyWillingness to "roll up sleeves" and work and study outside her or his comfort zoneConflict managementComposure and resilience under pressure.Expertise:In-depth knowledge of UAE health care environment and systemsStrong (scientific) medical background,Experience working in cross-functional teams.Established knowledge base/ skill set inAbility to initiate and manage local and international congressesExperience in project managementWho we areAt Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we\xe2\x80\x99ve become one of the world\xe2\x80\x99s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.Roche is an Equal Opportunity Employer.

Roche

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Job Detail

  • Job Id
    JD1652864
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned