Customer Care Specialist
Doha, DAW, QA, United Arab Emirates
Job Description
Company Description
We are a ride-hailing company similar to Uber, we are looking to expand into Qatar
Role Description
This is a full-time, on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will handle customer inquiries, resolve issues, and ensure customer satisfaction through effective communication. Responsibilities include managing customer interactions via phone, email, or in-person, providing support, addressing concerns promptly, and delivering high-quality customer service to ensure a positive experience.
Qualifications
Knowledge and experience in Customer Service, Customer Support, and ensuring Customer Experience Effective skills in promoting Customer Satisfaction and handling inquiries efficiently Strong communication skills and ability to handle customer concerns with professionalism Problem-solving abilities and a focus on delivering excellent service Team player with adaptability and the ability to work well under pressure Proficiency in using customer service software and tools is an advantage Fluency in multiple languages would be beneficial Experience in a similar role and understanding of the local market in Qatar is preferred
Job Types: Full-time, Part-time
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Job Detail
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Job IdJD2162139
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, United Arab Emirates
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EducationNot mentioned