Customer Care Representative
Dubai, DU, AE, United Arab Emirates
Job Description
We are seeking a proactive, friendly, and solution-oriented
Customer Support Specialist
to join our team. If you're great at multitasking, love helping people, and can communicate fluently inEnglish, Hindi, and any South language
(Tamil, Telugu, Kannada, or Malayalam), we'd love to hear from you!Key Responsibilities:
Handle customer queries across
chat, phone, and email
with speed, accuracy, and professionalism. Provide clear and helpful information about our products, services, and policies. Troubleshoot and resolve issues effectively to ensurecustomer satisfaction
. Escalate unresolved or complex queries to the appropriate team. Stay updated on company offerings, new features, and promotions. Maintain records of customer interactions and feedback.Requirements:
Excellent verbal and written communication in
English, Hindi
, or anySouth language
(Tamil, Kannada, Telugu, or Malayalam). Prior customer service/support experience is aplus
. Good problem-solving skills and acalm, empathetic attitude
. Basic computer knowledge, especially handling support software or CRMs. Ability to work in afast-paced, multitasking environment
.Preferred (but not required):
Experience in
online gaming, fintech, or e-commerce
industries.What You'll Get:
Competitive salary + incentive structure Performance-based bonuses Supportive team culture Opportunities for learning and growth
Job Types: Full-time, Permanent
Language:
Hindi (Required) Malayalam (Preferred) Kannada (Preferred) Tamil (Preferred) * Telugu (Preferred)
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1869160
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, DU, AE, United Arab Emirates
-
EducationNot mentioned