Job Description

Job Overview: Malabar Institute of Medical Sciences in Qatar is seeking a dedicated individual to join our team as a Customer Care Representative. This role involves providing exceptional customer service to patients, their families, and visitors, ensuring a positive experience at our medical facility. Apply For Job:-Cleaning Housekeeper Job in Saudi at El Seif Job Responsibilities: Greet and assist patients, families, and visitors in a courteous and professional manner. Answer phone calls and respond to inquiries promptly and efficiently. Schedule appointments and maintain accurate patient records. Address patient concerns and complaints with empathy and urgency, escalating as necessary. Provide information about medical services, procedures, and policies. Collaborate with medical staff and other departments to meet patient needs. Qualifications/Skills: Excellent communication and interpersonal skills. Strong customer service orientation and problem-solving abilities. Attention to detail and ability to multitask in a fast-paced environment. Proficiency in computer systems and electronic medical records. Empathy and compassion for patients and their families. Education and Experience Requirements: High school diploma or equivalent required; associate or bachelor's degree preferred. Prior experience in customer service or healthcare administration preferred. Knowledge of medical terminology is a plus. Working Environments: Hospital or medical facility environment with frequent patient interactions. May require working evenings, weekends, and holidays as needed. Benefits: Competitive salary Health insurance Paid time off Professional development opportunities Employee discounts on medical services Check Here:-Healthcare Job in Riyadh at EcoLab Salary: Salary will be commensurate with experience. Conclusions: Join the Malabar Institute of Medical Sciences team in Qatar and contribute to providing exceptional patient care in a supportive and compassionate environment. As a Customer Care Representative, you will play a vital role in ensuring positive experiences for patients and their families.