Customer Care Executive

Dubai, DU, AE, United Arab Emirates

Job Description

We are seeking candidates for Customer Care Executive role responsible for the efficient management of the daily sales cycle, from order collection and processing to final logistics coordination and customer communication. This role requires strong organizational skills and attention to detail to ensure timely and accurate execution of all administrative and coordination tasks.

Key Responsibilities



The successful candidate will be responsible for the following core areas:

Order Management:

Managing customer requirements and ensuring the

timely collection of orders

on a daily basis from customers and Sales Managers.

Documentation:

Preparing and accurately issuing

sales confirmations and invoices

.

Sales Administration:

Preparing and processing

Sales Returns

,

Warranty Requests

, and handling all other related documentation and administrative aspects.

Logistics Coordination:

Liaising directly with the

Logistics Department

to coordinate the timely delivery and collection of orders.

Customer Support:

Serving as a primary point of contact for daily communication with customers.

Financial Administration:

Preparing and sending

Stock Lists

and

Statement of Accounts

to customers.

Reporting:

Preparing and presenting operational and sales coordination

reports

during weekly meetings.

Candidate Requirements



Education:

Must be a

Graduate

.

Experience:

Experienced in

Sales Coordination

and results-oriented in previous roles.

Skills:

Should be highly

organized

and possess excellent

communicative

abilities.

Technical Proficiency:

Must have experience in

Computer Operations

(e.g., standard office software, ERP/CRM).

Language:

Must be

fluent in Hindi

(verbal and written).

Industry Advantage:

Previous experience in the

Auto Motive Spare Parts segment

will be a significant added advantage

Job Type: Full-time

Pay: AED3,000.00 - AED4,000.00 per month

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Job Detail

  • Job Id
    JD2176556
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned