Job Description

Full Time Dubai

At

Kazamer Tax Consultant

, we value building strong client relationships through professionalism and excellent service. We are currently seeking a

Customer Care Executive

to join our team in

Dubai

, who will be responsible for delivering exceptional customer support, handling inquiries, and ensuring client satisfaction at every step.

Key Responsibilities:

Manage inbound and outbound calls, emails, and client inquiries in a timely and professional manner. Provide accurate information regarding services, policies, and procedures. Handle customer complaints, resolve issues efficiently, and escalate when necessary. Maintain updated records of client interactions in CRM systems. Assist in scheduling appointments and follow-ups with clients. Coordinate with internal departments to ensure client needs are met promptly. Collect feedback to improve service quality and client satisfaction. Support the customer service team in achieving performance targets.

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Requirements:

Bachelor's degree or diploma in Business Administration, Marketing, or a related field. Proven experience in customer service, preferably in the consulting or financial services industry. Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Proficiency in MS Office and familiarity with CRM systems. Excellent problem-solving and conflict-resolution abilities. Fluency in English is required; knowledge of Arabic is an advantage.

Joining

Kazamer Tax Consultant in Dubai

as a

Customer Care Executive

is an exciting opportunity to contribute to a client-focused organization where your skills in communication and service excellence will be highly valued. If you are enthusiastic, professional, and customer-oriented, we invite you to apply and grow with us.