Customer Account Executive
United Arab Emirates, United Arab Emirates
Job Description
Us
Aramex has rapidly grown into a global brand, recognized for its customized services and innovative products. Listed on the Dubai Financial Market (DFM) and based in the UAE, Aramex is centrally located at the crossroads between East and West, which allows us to provide customized logistics solutions anywhere in the world effectively and reach more businesses and consumers regionally and globally.
We are committed to continually enhancing our operations across the region while pursuing opportunities for business growth in emerging markets abroad. This approach is core to the sustainable development of our business and commitment to facilitating wider, global trade in an ever-changing world.
The Team
We are a high-performance team who use data to hyper-focus our creativity on real commercial objectives. We settle for nothing but the best for ourselves, our team and our brand. We are tactical. We are strategic. We work hard. We make excellence a habit. We get results.
Aramex has rapidly grown into a global brand, recognized for its customized services and innovative products. Listed on the Dubai Financial Market (DFM) and based in the UAE, Aramex is centrally located at the crossroads between East and West, which allows us to provide customized logistics solutions anywhere in the world effectively and reach more businesses and consumers regionally and globally.
We are committed to continually enhancing our operations across the region while pursuing opportunities for business growth in emerging markets abroad. This approach is core to the sustainable development of our business and commitment to facilitating wider, global trade in an ever-changing world.
The Team
We are a high-performance team who use data to hyper-focus our creativity on real commercial objectives. We settle for nothing but the best for ourselves, our team and our brand. We are tactical. We are strategic. We work hard. We make excellence a habit. We get results.
- Provide customer service support for customers
- Respond promptly to customer inquiries, solve their problems and escalate when necessary
- Follow up on customer cases and constantly update them
- Ensure following up with operations for any special customer needs or to solve any problematic issue
- Follow up and close all requests on time
- Handle shipment collections
- Generate sales leads and acquire new customers.
- Grow existing customers and migrate them into higher value tiers.
- Provide customer service support for customers
- Respond promptly to customer inquiries, solve their problems and escalate when necessary
- Follow up on customer cases and constantly update them
- Ensure following up with operations for any special customer needs or to solve any problematic issue
- Follow up and close all requests on time
- Handle shipment collections
- Generate sales leads and acquire new customers.
- Grow existing customers and migrate them into higher value tiers.
- Good communication skills
- Having good command in: Problem Solving/Reasoning skills
- Attentive to Detail
- Good in Time Management and meeting deadline
- Conceptual Thinker & Innovative
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Job Detail
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Job IdJD1605086
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned