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At RE/MAX Smart Concept, we are committed to enhancing our sales and customer relationship management processes to deliver exceptional results. We are currently looking for a
CRM & Automation Expert
to join our dynamic team in Abu Dhabi. In this role, you will be responsible for optimizing our Salesforce CRM system, automating sales processes, and providing data-driven insights to help drive business success.
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As a
CRM & Automation Expert
, you will play a key role in customizing and optimizing our Salesforce CRM platform, automating workflows, and ensuring smooth data integration across various business functions. You will collaborate closely with the sales team to boost productivity, enhance customer relationships, and contribute to the company's growth and success.
Key Responsibilities
:
CRM Customization
: Customize and configure our CRM to meet the unique needs of our business, ensuring it tracks sales data, customer interactions, and leads efficiently.
Process Automation
: Develop and implement automated workflows to optimize repetitive sales tasks (such as lead generation, follow-ups, and task assignments), improving sales team efficiency and productivity.
Data Management and Integration
: Ensure accurate and seamless integration of sales data, ensuring it is accessible for reporting and decision-making and integrates smoothly with other tools (e.g., marketing or ERP systems).
Reports and Dashboards
: Create custom reports and dashboards for management and sales teams to monitor performance, track KPIs, and make data-driven decisions.
Training and Support
: Provide training to the sales team on how to effectively use Bitrix and offer ongoing support to resolve issues and continuously optimize the system.
Qualifications
:
Expertise in
Google Sheets automation
(Google Apps Script, Zapier, and API connections).
Proven experience working with
Bitrix24 & Wazzup CRM API
integrations.
Ability to
set up, test, and train
an in-house team on new automation and integrations.
Strong problem-solving skills, attention to detail, and analytical thinking.
Excellent communication skills and the ability to simplify technical concepts for non-technical team members.
Job Type: Full-time
Pay: AED3,000.00 - AED5,000.00 per month
Ability to commute/relocate:
Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Can you join immediately?
Location:
* Abu Dhabi (Required)
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