Job Description

Driving License:

license

preferred

-

ob Purpose:

To manage the company's credit and collections process efficiently by ensuring timely payment from customers, reducing overdue accounts, and maintaining accurate financial records--while supporting positive client relationships.

Key Responsibilities:

Monitor and manage customer accounts to ensure timely collection of outstanding payments Evaluate new credit requests, perform credit checks, and set credit limits Contact customers regarding overdue invoices via phone, email, and written correspondence Negotiate repayment plans and resolve queries or disputes in a timely manner Maintain up-to-date records of all communication and collection activity Work closely with internal teams (sales, customer service, finance) to resolve issues affecting payments Produce regular aged debt reports and escalate problematic accounts where necessary Recommend legal action or referral to collection agencies when required Reconcile accounts and ensure accurate allocation of incoming payments Contribute to regular financial and management reporting

Key Skills & Competencies:

Strong verbal and written communication skills Confident, assertive, and professional approach to credit control Excellent attention to detail and numerical accuracy Able to work independently and manage multiple priorities Proficient in accounting software and Microsoft Excel Strong problem-solving and negotiation abilities Good understanding of credit control legislation and best practices

Qualifications & Experience:

Education: Degree or diploma in accounting, finance, or a related discipline (preferred) Experience: Minimum 1-3 years in a credit control or accounts receivable role Experience dealing with high volumes of accounts and B2B customers is advantageous Certifications (Desirable): AAT, CICM, or similar accounting/credit control qualifications
Job Type: Permanent

Pay: AED2,500.00 - AED3,000.00 per month