Who are WebBeds? WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily We deliver amazing outcomes using leading edge technology through innovative and creative thinking. WebBeds is a subsidiary of Webjet Limited (ASX: WEB) \xe2\x80\x93 an ASX 200 listed company operating a global digital travel business.
What makes us stand out? We are a wholesale global travel organisation We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries We partner with over 400,000 properties in more than 14,000 destinations We work with more than 44,000 travel companies in 145 source markets We have an amazing Technology team focussed on delivering valuable outcomes using innovative tech and creative & lateral thinking.
What will you do on your journey with WebBeds? WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying accommodation and ground travel product easier. We source content from travel suppliers, connect, aggregate and merchandise that content in our platform, the WebBeds Marketplace, and distribute it to our global network of travel buyers (our distribution partners), who sell to the travelling public. WebBeds partners are supported through a truly global footprint, we have a team of 1500+ people in 120+ cites across 50+ countries speaking 50+ languages - all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service.
How you will make an impact The primary function of a Credit Controller is coordinating the debts of existing customers and deciding whether to allow credit to a customer \xe2\x80\x93 ultimately managing all money borrowed or owed to the business. The Credit Controller will handle the collection of finances and the resolution of account queries, raising sales invoices and issuing credit notes. It is also the responsibility of a Credit Controller to manage debt recovery, which if a customer has paid late or missed payments could involve stopping the supply of services or undertaking legal action, at worst dealing with bankrupt businesses to negotiate recovery of funds. It is vital that a Credit Controller builds and maintains close links with all customers, to ensure smooth running of accounts and encourage timely recovery of payments.
Key elements to this role include, but not limited to: Generate the statement of account and send it to customers on time as per contract terms Prepare VAT invoice each month and send it to clients Prepare and send bookings and payments required invoices to customers Create manual invoices on system if needed Timely and effective collection of all debts and customers payments Negotiating re-payment plans Maintaining contact with customers to ensure invoices are clear for payment Resolving queries both internally and externally for the disputed cases Posting and allocating daily receipts to operation system to update accounts on system Providing accounts information to internal departments Weekly updates and remarks on ageing report to show each account updated status, and to sales team weekly meeting Prepare frequently and as requested report concerning collections, expected receipts and disputed cases Monitor credit limits of clients and coordinate with sales team provide the need and reasonable credit limits Coordinating with sales team on a daily basis Undertake account reconciliations as required Solving of invoice queries efficiently and in line with customer expectations Identify changes in payment patterns and propose action to avert indebtedness Providing ad-hoc reporting as and when requested Monitoring of high risk, pre-payment clients and credit limits Managing and developing relationships with the sales teams so the highest level of customer service is provided to all clients and any problems are dealt with effectively and efficiently Handle disputed bills and negotiate to bring payment within the agreed terms Monitoring queries on a weekly and monthly basis Maintain accurate records of all chasing activity and ensure the Credit Control Manager is informed of any account issues
Level of Financial Responsibility Manage a ledger of up to EUR 2,000,000
Key Measures Meet or exceed all agreed cash collection target on a weekly & monthly basis All agents on your ledger will be contacted regularly where they have an overdue balance Monitor high risk accounts and reduce company potential exposure to bad debt
The skills we would love to see in your suitcase! Able to demonstrate solid experience of working in a credit control department Familiar with accounts procedures, client ledgers, disbursements and office accounts Ability to recognise potential risks that should be escalated Strong Excel skills High standard of numeracy, accuracy with excellent attention to detail A team player with a flexible approach and a willingness to learn Outgoing and confident personality who is able to operate at all levels A self-starter who is pro-active and can set and achieve goals Strong organisational & time management skills Driven, focused and determined Ability to work under pressure and to deadlines Excellent negotiating skills & communication skills both written & verbal Previous experience in the travel/hotel industry, or a qualification in travel is also an advantage, however, full training will be given Previously dealt with multi currencies in an international collection role
Why choose us as your next destination? We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support. International highly skilled group of experts from all around the globe \xf0\x9f\x8c\x8e Dynamic environment with the chance to grow, influence & impact change \xe2\x9a\xa1 Disruptive, fast-growing market leader within travel & endless possibilities \xf0\x9f\x92\xbc Culture built on collaboration\xf0\x9f\xa4\x9d empowerment and innovation \xf0\x9f\x92\xa1
Find out more about the WebBeds business at www.webbeds.com [http://www.webbeds.com] - #LI-Hybrid [http://www.webbeds.com/]