Responsibilities:Monitor and manage outstanding customer accounts to ensure timely collection of payments.Evaluate new credit requests and conduct client credit checks, setting appropriate credit limits.Maintain accurate records of all credit transactions and customer communications.Follow up with clients via phone, email, and written correspondence to resolve overdue accounts.Work closely with the sales and customer service teams to resolve billing and payment issues.Prepare regular aging reports and cash flow forecasts related to receivables.Escalate delinquent accounts and recommend legal or third-party collection actions when necessary.Ensure compliance with credit policies and procedures.Reconcile customer accounts and resolve disputes promptly.Recommend changes to the company's credit policy based on credit performance and market trends.Required SkillsBachelor's degree in finance, Accounting, or a related field.2-3 years of experience in credit control, accounts receivable, or a similar role.Strong understanding of credit risk management and financial reporting.Proficient in MS Office (especially Excel) and accounting software (e.g., SAP, Oracle, Tally, QuickBooks).Excellent communication, negotiation, and interpersonal skills.High attention to detail, accuracy, and confidentiality.Ability to work under pressure and meet tight deadlines.
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