Job Description

Job Purpose: To oversee credit control and collection activities, ensuring timely recovery of receivables, mitigating credit risk, and maintaining strong working capital in line with company objectives. The Credit Controller will play a critical role in managing trade credit within the fast-paced tyre distribution market. Languages Spoken: Multilingual (Asian languages) - English, Hindi, Malayalam, Tamil, Telugu, etc. Ability to communicate effectively with a linguistically diverse customer base is essential. Key Responsibilities: o Monitor customer accounts and ensure timely collection of outstanding invoices. o Set and review customer credit limits in line with company policy and industry standards. o Liaise with the sales team and Credit Manager regarding customer credit status and risk assessments. o Evaluate new customer credit applications, including market reference checks and formal credit evaluations. o Resolve customer invoice disputes by coordinating with internal teams such as sales and logistics. o Issue monthly statements and payment reminders to customers. o Maintain accurate records of all customer interactions and communications. o Proactively follow up on overdue accounts via telephone, email, and formal letters. o Prepare regular reports including debtor aging, cash flow forecasts, and collection performance updates. o Recommend accounts to be placed on credit hold or escalated to legal proceedings, as needed. o Support monthly and year-end financial closing activities. Skills and Qualifications: o Proven experience as a Credit Controller or in a similar finance role, preferably in the tyre, automotive, or related industries. o Strong knowledge of credit risk evaluation, trade finance, and debt collection processes. o Proficiency in accounting/ERP systems such as Odoo and Microsoft Dynamics 365 (D365). o Excellent verbal and written communication skills for handling customer interactions.

Skills Required