Job Description

The Court Manager oversees the

administrative, operational, and procedural functions

of the court to ensure efficient case flow, compliance with UAE laws, and high-quality judicial services. The role supports judges and judicial staff while ensuring alignment with Dubai Government excellence standards.

Key Responsibilities1. Court Operations & Case Management

Manage daily court operations and courtroom schedules Oversee case flow management to reduce delays and backlog Coordinate hearings, trials, and judicial calendars Ensure proper documentation, filing, and archiving of cases Monitor compliance with procedural timelines and court rules

2. Administrative Management

Supervise administrative and clerical staff Develop and implement operational policies and procedures Prepare operational reports, statistics, and performance dashboards Manage court resources, facilities, and logistics

3. Judicial Support

Provide administrative support to judges and judicial panels Coordinate communication between judges, lawyers, prosecutors, and litigants Ensure confidentiality and integrity of judicial processes

4. Compliance & Legal Governance

Ensure compliance with

UAE laws, Dubai Court regulations, and judicial ethics

Implement internal controls and quality assurance standards Support inspections, audits, and judicial reviews

5. Digital Court Systems

Oversee electronic case management systems (eCourts) Support digital transformation initiatives (paperless courts, smart services) Coordinate with IT teams on system enhancements and data accuracy

6. Customer Service & Stakeholder Relations

Handle escalated complaints and service issues Improve customer experience in line with

Dubai Government service excellence programs

Coordinate with external stakeholders (Public Prosecution, Police, Lawyers, Government Entities)

7. Performance & Continuous Improvement

Track KPIs related to case duration, service quality, and efficiency Identify process improvement opportunities Lead change management and staff development initiatives

Qualifications & RequirementsEducation

Bachelor's degree in

Law, Public Administration, Business Administration, or related field

Master's degree preferred

Experience

5-10 years of experience in

court administration, legal operations, or government services

Prior experience within

UAE courts or judicial entities

is highly preferred

Skills & Competencies

Strong knowledge of

UAE legal and judicial systems

Leadership and people management skills Excellent organizational and analytical abilities Proficiency in court management systems and MS Office Strong communication skills in

Arabic and English

Key Competencies (Dubai Government Framework)

Customer Happiness Accountability & Integrity Excellence & Innovation Strategic Thinking Team Leadership
Job Type: Full-time