Assist customers by solving parts problems, identify correct parts numbers, complete order forms and recommend and sell related items as a service and as requested by customers.
Prepare quotations and estimates within the time frame
Maintain a high degree of proficiency with regard to the parts business and functions performed in order to ensure customer confidence and satisfaction with parts service
Monitor sales discounts according to department limit and company policy.
Offer all required parts and any additional accessories to customers from delivery and Invoice of confirmed spare parts with follow-up back order and ETA.
Ensure proper and accurate filing of parts related documentation.
About Us: One of the largest business conglomerates in the UAE, the Galadari Brothers Group is driven by ambition, values and boundless experience, engaging in new ventures and maintaining its position as a significant business market player that channels over 40 world-renowned brands and over 5,500 employees from 30 different nationalities. For more than 50 years, Galadari Brothers Group has been leading business sectors such as Heavy Equipment, Automobiles, Food & Beverages, Media, Industrial Construction, Real Estate and Hospitality & Travel.
About the Team: GB Equipment Solutions (GBES) is the sole dealer for JCB products with its coverage all over UAE. GBES has two State-of-the-Art 3S facilities (Dubai & Abu Dhabi) and three parts sales branches (Sharjah, Alain & Western Region). With a strength of 95 highly trained professionals serving more than 5,000 loyal JCB customers in UAE, GBES has the second largest construction equipment market share in the UAE.
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