Job Description

The Counter Sales Representative plays a crucial role in the retail environment, acting as the first point of contact for customers seeking assistance with products and services. This position requires a blend of exceptional customer service skills, product knowledge, and the ability to effectively communicate with a diverse clientele. The ideal candidate will be responsible for promoting and selling products, ensuring customer satisfaction, and maintaining a well-organized sales counter. In a bustling market like Dubai, the Counter Sales Representative must be adaptable, proactive, and knowledgeable about the latest trends and offerings in the industry.
Responsibilities: * Greet customers warmly and ascertain their needs to provide tailored assistance.

• Promote and sell products by demonstrating their features and benefits.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Maintain a clean and organized sales counter, ensuring all products are displayed attractively.
• Handle customer inquiries and resolve complaints promptly to enhance customer satisfaction.
• Keep up-to-date with product knowledge and industry trends to provide informed recommendations.
• Collaborate with team members to achieve sales targets and enhance overall store performance.
• Assist in inventory management by monitoring stock levels and reporting shortages.
• Participate in training sessions to improve sales techniques and product knowledge.
• Engage in promotional activities and events to drive foot traffic to the store.

Preferred Candidate: * Excellent communication and interpersonal skills.

• Strong customer service orientation with a friendly demeanor.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficient in using point-of-sale systems and basic computer applications.
• Sales-driven mindset with a passion for achieving targets.
• Flexibility to work various shifts, including weekends and holidays.
• Previous experience in retail or sales is a plus.
• Knowledge of the local market and customer preferences.
• Team player with a positive attitude.
• Willingness to learn and adapt to new products and sales strategies.