Costumer Service Representative (female Only)
Sharjah, United Arab Emirates
Job Description
We are hiring Costumer Care Representative with the following Qualities:
- Must be presentable and good looking (plus point)
- Must have good speaking and listening skills
- Must be a good listener
- Must know to handle pressure
- Respond to queries, complaints and requests from customers via email, WhatsApp and telephone.
- Respond to all queries and complaints.
- Be a proactive listener and respond accordingly. Avoid repetition of questions by taking detailed and accurate notes.
- Effectively resolve all customer queries and complaints by determining the cause of the problem, selecting and explaining the best solution and expediting correction or adjustment.
- Escalate any serious complaints to the Operations Manager.
- Take ownership of customer's issues and follow problems through to resolution.
- English (Required)
- Hindi (Required)
- Malyalum (Preferred)
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Job Detail
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Job IdJD1446875
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, United Arab Emirates
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EducationNot mentioned