Job Description

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first! Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!

Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce. Summary

The Coordinator Vendor will be responsible for handling daily operations of the Non Food Verticals (NFV) and guiding NFV partners to be successful on Talabat. Being part of the Vendor Coordination Team, you will be handling all quality control checks required for non-food partners. Our agenda is to ensure that our non-food partners are left feeling happy and well supported. You are expected to be result driven, take on and deliver the KPIs set in place; all while maintaining excellent customer service to our partners.

We are looking for an arabic speaking Coordinator Vendor to join our team and be part of our growth. If you're an analytical and collaborative person who is hungry for a new adventure, a multinational workplace is waiting for you.

What's On Our Plate

Maintaining inventory for partners with daily updates; price updates, inventory update, new SKUs, promotions, catalog

Monitoring pickers and orders

Responsible for setting up processes for manpower roster to ensure effective picker utilization

Administrative assistance to vendors; address vendor issues

Implement and execute promotions from the vendors on the platform

Help vendors familiarize with internal tools and technology for optimized order processing

Improve vendor delay by working closely with partners to identify and solve for key issues

What We Ordered

Arabic Speaking is a must

Bachelor's degree in any discipline.

From 1 to 2 years of experience holding the same title or relevant

Able to analyze data

Excellent Communication & Negotiation skills.

Customer Oriented.

Adaptability & Flexibility.

Excellent command of spoken & Written English

JR0035483