Job Description

Company Description
talabat is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience--fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

? Populating and proposing content for the product Catalogues on the Talabat app
? Participating in the identification and correction of Catalogue errors; investigating Catalogue related complaints
? Creating reports regarding work received and work performed
? Resolving problems that appear on the supply chain and help improve inventory health.
? Identifying possible improvements in the processes you work on and suggesting ways of implementation for the needed changes
? Handle the day-to-day volumes of the assigned tasks and ensuring that the quality standards are met
? Inform the manager regarding possible quality issues; investigate the situation and recommend corrective actions
? Flag any updates received from stakeholders on process to Lead/Manager
? Participate in process related meetings/calls.
? Fluent in Arabic (Speak/Write)
Qualifications
? 1 - 2 years of work experience or background in innovative business operations processes is considered an advantage.
? Upper Intermediate written and oral communication skills in English & Arabic
? Good working knowledge of MS Office; MS Excel proficiency is an advantage
? Very good knowledge and experience in internet navigation and research - finding information about large amounts of data in a timely manner.
Ability to:
? Multitask in a fast paced environment
? Operate in the system with the speed and accuracy necessary to meet departmental standards
? Dive deep into a problem, perform 'Root Cause Analysis' and identify constraints to recommend a solution
? Maintain composure in critical situations and communicate clearly with both internal and external customers.

Skills Required