Job Description

Company Description

Established in 1982, The Digital Imaging & Office Services Solutions of Gulf Commercial Group was created to become a leading office automation solutions provider for the thriving UAE market.


By embracing the printing industry's phenomenal digital transformation over the years, 'GCG-DDS' developed a natural proclivity for new technologies and gained an enviable reputation for its expertise in integrating digital enterprise solutions of all kinds into their client's businesses.


Keen to take a market leadership position, GCG-DDS has made the strategic decision to expand its horizons into two focused areas of operation with each carrying a new corporate identity under the umbrella of GCG's holding company - The Ghobash Group.


Now known as GCG ENTERPRISE SOLUTIONS, the company focuses on Enterprise Information Management, Digital Transformation, and Interactive Smart Solutions, and guides our clients with the most comprehensive portfolio of business information management technology in the UAE

Responsible for contracts set-up on daily basis (avg Contracts to be set-up 40-50) Responsible of all contracts billing on timely basis as per billing cycle (avg Monthly invoices upto 400-500) Responsible to maintain the billing sheet on monthly basis to update the meter readings Responsible to maintain the billing annexure for major customer, where devices are more than 5. Responsible to submit monthly report every month for billed/pending contracts with reason Identified the key issues and problems. Customer interaction to solve the billing issues. Meter reading updation on daily basis for due contract's billing and follow up for pending Meter readings. Experience in Oracle & ECI Software

Qualifications

High School Diploma/Certificate from a recognized school or Institution No experience required Strong phone and verbal communication skills along with active listening. Working knowledge of MS Office. Tech savvy with knowledge of telephone equipment and relevant computer programs. Proficient in English.

Attributes and Behaviours:

Outstanding communication abilities Customer focus and adaptability to different personality types. Ability to multi-task, set priorities and manage time effectively.

Additional Information

Skills & Professional Requirements:

Proficiency in Microsoft Office desired.

Experience Requirements:

Fast typing with experience in data entry. Knowledge of procedures and guideline for emergency situations. Proficient in English (oral and written).

Attributes and Behaviors:

Outstanding organizational and multitasking abilities. Active listener with excellent communication skills. * Sound judgement and critical thinking.