Contact Center Agent (mandarin Speaker)
Job Description
Bachelor's degree with relevant contact center experience Ability to speak and write Mandarin is mandatory Good command of English Basic knowledge of banking products and customer service standards Willingness to work in shifts Handle customer inquiries via phone, email, or chat related to banking products and services. Resolve customer issues efficiently and escalate when required. Maintain accurate records of customer interactions in bank systems. Adhere to SLAs, quality standards, and compliance requirements. * Deliver a professional and positive customer experience.
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Job Detail
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Job IdJD2274095
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAjman, AJ, AE, United Arab Emirates
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EducationNot mentioned