Consulting Account Lead, Google Cloud
Dubai, United Arab Emirates
Job Description
Minimum qualifications:
- Bachelor\'s degree or equivalent practical experience.
- Experience in IT infrastructure and cloud native application development.
- Experience in leading delivery teams, migration, implementation, or managed service operation of technology service engagements for organizations.
- Experience in consulting or IT services.
Preferred qualifications:
- Master\'s degree in a Management, Technical, Engineering, or a related field.
- Experience with data center migration strategies, collaborating with channel partners and systems integrators.
- Experience leading large enterprise organizations through a people, process, and technology transformation of building and operating legacy, on-premise software in the public cloud.
- Knowledge of Google Cloud ecosystem.
- Ability to speak and write in Arabic and English fluently.
About the job
As a Consulting Account Lead, you will act as an advisor to Google Cloud customers by enabling them to use Google\'s cloud products to achieve their business goals. You\xe2\x80\x99ll partner with customers to develop and execute plans, including organizational, programmatic, and technical strategies to meet their business objectives and stakeholder goals. You will work with customers to remove organizational and technical barriers and identify opportunities to help customers expand their use of Google Cloud products. Additionally, you will leverage industry vertical expertise to recommend best practices relevant to the industry and organizational changes to accelerate the on-boarding and migration plans. In this role, you will lead the adoption of Google Cloud, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will work across customer-facing teams to ensure that a customer\xe2\x80\x99s experience on Google Cloud exceeds their expectations. Google Cloud accelerates organizations\xe2\x80\x99 ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google\xe2\x80\x99s cutting-edge technology \xe2\x80\x93 all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Lead customer relationships and technical consulting for the team, mitigating escalations for security, and application modernization services.
- Work with the Regional and Solution Customer Success Managers and team members to support business strategy and drive Customer Success initiatives.
- Collaborate cross-functionally to troubleshoot and escalate issues as needed for customers including interactions with Sales, Engineering, Product Management, and Support.
- Provide a forecast of solution staffing needs and coordinate with the resource manager to fill engagements.
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Job Detail
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Job IdJD1534101
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned