• Oversee and contribute to client mandates (eg procedure development, training and exercising) across crisis management, incident management and business continuity
• Build and maintain strong client relationships across numerous industry sectors
• Contribute to ongoing quality management and continuous improvement activities
• Collaborate with other internal divisions to provide integrated client outcomes, i.e. business continuity, crisis management and technology solutions
• Serve as a resource and key team member on client projects and help ensure timely delivery of results
• Participate in client engagements and work streams related to Business Community Management and Crisis Management

• Identify and maintain a list of the Company\'s most critical business processes based on the financial, reputational, legal (including regulatory) and operational impact of their disruption
• Ensure documentation of Business Impact Analysis (BIA), Incident Management & Response Plan, Business Continuity Plan, Call Tree Testing, Third party assessment in accordance with Group guidance
• Define Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for applications that support identified critical business processes. Ensure the defined RTOs and RPOs must align with the entity\'s business objectives for continuity
• Implement recovery and back-up strategies that will enable application RTOs and RPOs to be achieved in the event of disruption. Document procedures and supporting resources required to recover disrupted applications

• Implement process to identify, assess and document high risk scenarios and where appropriate, develop specific procedures and plans to monitor and respond to them
• Develop Crisis Management Plan and documentation including policy, CMT structure and supporting tools/ templates and high risk scenario plans
• Ensure that protocols and mechanisms for communicating and coordinating with internal and external stakeholders during a crisis are documented, together with associated roles and responsibilities
• Prepare Crisis Situation Reports and coordinate centralized situation awareness for the CMT, ensuring information capture templates are accurate. Documenting Event Logs, Crisis Logs, Post Crisis Reviews and Remedial Action Plans

• Bachelor\'s Degree in Business Continuity Planning (BCP), Crisis Management, Business Administration, Risk Management, or related field
• Working towards or achieved: Certified Business Continuity Professional (CBCP); Member of Business Continuity Institute (MBCI), or related certification
• Strong familiarity with Business Continuity ISO certification standards (ISO 9001 / ISO 22301)
• At least 3-4 years of professional experience, some of it in ideally a similar organization
• Strong examples of improving company-wide business continuity standards in at least one leading organisation based in the UAE
• Preferred crisis management planning experience
• Experience of company-wide dashboard development in BCM and ERM
• Conducting workshops to understand the business and understand the risks
• Flawless communication skills in English. Arabic is a distinct advantage.
• Strong Excel and PowerPoint skills
• Strong presentation skills
• Excellent organizational skills
• Ability to manage multiple priorities
• Must be proficient with Microsoft Office Suite, specifically Word, Excel and PowerPoint

KPMG