Our client a well established 4 star Hotel is looking to hire a experienced Conference & Banquet Manager to coordinate all activities to establish and achieve the highest possible customer satisfaction.
Job Synopsis: Fully responsible for the day-to-day operation in Conference & Banqueting, coordinate all activities to establish and achieve the highest possible customer satisfaction.
General Tasks and Responsibilities: 1. Specific Duties and Responsibilities:
To prepare schedules for all personnel according to the forecast and within the limits of the staffing guide,
To ensure adequate manpower at all times and under the guidance of the Food and Beverage Manager.
To conduct regular training sessions with the assigned team in line with the departmental SOP\xe2\x80\x99s i.e. guest care, service standards, up-selling approach, product knowledge, etc.
To conduct on the job training of future Assistants Outlet Manager\xe2\x80\x99s if the situation calls for.
To prepare and issue duty schedules for the assigned team.
To ensure the proper appearance (condition of uniforms) and grooming of assigned staff members.
To evaluate the performance of the assigned team and initiate internal promotions.
To short list new potential staff members for development.
Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.
To maintain a professional / friendly relationship with the delegates
Contacting the potential clients, presenting, negotiating and selling the concept of our products with appropriate corporate rates.
Assists in establishing in achieving the Banquet\xe2\x80\x99s and Event, department annual budget forecast and exercises a constant control of the operation cost.
To establish and update the outlet\xe2\x80\x99s database of regular guests.
To tour the outlet and all related areas frequently ensuring the highest possible cleanliness and maintenance standards.
To resolve guest complaints immediately.
To ensure that all Mise en plus is done according to the whole day\xe2\x80\x99s service requirements.
To be actively involved in Banquet promotional activities.
To establish a close working relationship with the kitchen and liaises with the chef about menu changes, menu presentations and live cooking activities in the outlet.
To control / counter signs all store requisitions (operating material, food products and beverages) and ensures their accurate delivery.
Maintains staff attendance sheets and other payroll related documents, to be signed by the Department Head and submit them for signatures at the end of the month.
To attend all regular Food & Beverage departmental meetings and conduct\xe2\x80\x99s daily briefings to maintain an open communication within the assigned team.
Responsible to meet and maximize the budgeted monthly revenue of the respective outlet, by exercising constant control of the operational expenses.
To take part in the month end inventory with the cost controller to ensure that closing stocks are recorded as accurate as possible.
If the outlet features live entertainment, to assures the availability of document copies stating the legal approval i.e. NOC\xe2\x80\x99s, etc
To carry out other related assignments or tasks entrusted by the Food & Beverage management from time to time.
To work with accounts department to oversee physical inventories, analyse specialized reports, slow moving items and low stock list and productivity norms.
To be responsible for cashier\xe2\x80\x99s house fund, and its safekeeping.
To ensure that a check is made and recorded in the POS system for every food & beverage sale in the outlet.
To ensure that a check is made and recorded in the POS system for any meals consumed by employees, or any service offered to guests as complimentary or entertainment.
To enter opening and closing check no. used in his/her shift in the Night Auditors logbook, and ensure that checks are used serially, and all the checks are accounted for.
To open a guest check in the POS system, punching orders, splitting and transferring tables, settling checks as cash, room charge, credit card or city ledger.
To prepare cashier\xe2\x80\x99s summary and tally it with Micros (POS) reading at the close of his shift.
To printing and tally transaction list from credit card machines with physical check, and Micros reading.
To prepare deposit envelope, write the deposit amount in cashier\xe2\x80\x99s deposit sheet and drop the envelope in the Front Office safe depository, in the presence of a witness, who has also signed the witness column of the cashier\xe2\x80\x99s deposit sheet.
Requirements: Minimum 4 years experience working in a hotel Should have Conference and Banquet background Should be in UAE at present
Benefits:
Basic salary- AED 7000/-
Accommodation- 1Bedroom Apartment
Hiring status- Family (Self+spouse+1child)
Yearly ticket for family
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