Job Description

Job Title Concierge Executive

Description

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We are on the lookout for an energetic Concierge Executive - The First Collection to join our diverse team at in Dubai.
Growing your career as a Full Time Concierge Executive - The First Collection is a fantastic opportunity to develop productive skills.
If you are strong in leadership, project management and have the right experience for the job, then apply for the position of Concierge Executive - The First Collection at today!


Overview
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai's only virtual helicopter tour and endorsements from a number of international sporting celebrities.

Supervising Concierge team on all 5 locations
Daily report management
Development of strategies for direct office tour
Maximizing concierge revenue through excursions and tours direct sales
Monthly production report on revenue generated via Concierge team
Guiding Concierge team on proper procedures + guest handling
Putting procedures and processes in place for VIP check in, tour generation and excursion selling + booking to in house guests
Managing logistics of the tours booked for guests
Providing TFG owners/investors in house with dedicated preferential treatment and ensuring they are properly recognized
Ensuring that Concierge team has extensive knowledge about TFG, investment opportunities, hotels and Food & Beverage venues and offers (such as weekly special themed nights , menus , cuisine we offer at different restaurants etc)
Ensuring Concierge team is well informed and well ready to answer any questions about UAE (Dubai in particular), and has in-depth knowledge of Dubai must-see attractions and tours
Signing up clients for upcoming TFG Hotels loyalty program
Being able to stand in and replace (if and when needed) TFG Concierge reps, encompassing all their daily duties
Russian speaker preferred
Desired Skill & Expertise
Russian Speaker - preferred
Hospitality or Tourism experience for a minimum of 2 years
Preferably with front of the office or guest facing activities experience
Knowledge of Dubai basic tours and attractions is a must
Benefits of working as a Concierge Executive - The First Collection in Dubai:
? Learning opportunities
? Advancement opportunities
? Advantageous package
Apply Now
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