Job Details
What You Will Do
Provide upscale guest service experiences to guests throughout their stay.
Proactively work and engage 3rd party vendors included but not limited to: Transportation, Valet parking and car rental companies.
Recommend local tourist spots, including places to dine, shop and sight-see.
Monitors standards of service and response to our overall product, through observations and Medallia guest comments, and recommends short- and long-term changes through regular feedback, daily reports and proposals.
Utilizes a variety of computer systems within all Front Office departments.
Company Description
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
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