Job Description

Concierge - Hospitality Industry.

A well vibrant and dynamic hospitality company

in Dubai looking to hire a well experience staff for the position of Concierge.

The concierge will serves as a key point of contact for guests, offering tailored assistance to ensure a memorable and comfortable stay. This role requires deep local knowledge, excellent communication skills, and a passion for customer service.

Key Responsibilities

Guest Services:

Greet guests warmly and assist with check-in/check-out procedures. Respond promptly to guest inquiries and requests. Provide information about hotel amenities, services, and policies.

Local Expertise:

Offer recommendations for restaurants, attractions, shopping, and entertainment. Arrange transportation, including taxis, shuttles, and car rentals. Book reservations for dining, tours, spa treatments, and events.

Coordination & Logistics:

Handle special requests such as floral arrangements, gift deliveries, or surprise setups. Liaise with other departments (housekeeping, front desk, security) to fulfill guest needs. Maintain updated records of guest preferences and feedback.

Problem Resolution:

Address complaints or issues with professionalism and empathy. Follow up to ensure guest satisfaction and loyalty.

Skills & Qualifications

Excellent interpersonal and communication skills*
Strong organizational and multitasking abilities*
Knowledge of local attractions, events, and services*
Proficiency in reservation systems and basic computer applications*
Fluency in multiple languages is a plus*
Previous experience in hospitality or customer service preferred*

Requirement

Candidate should be on independent or own visa in Dubai ONLY Should be available for 1 to 2 weeks. Candidate should have prior experince in the hospitality sector Typically based in hotel lobbies or guest service desks.. Fast-paced, guest-facing role with high expectations for professionalism and discretion. This role is ideal for individuals who thrive on helping others, enjoy solving problems creatively, and take pride in delivering exceptional service.
*

Job Type: Permanent

Expected Start Date: 15/11/2025