Job Description

Job Purpose:

To provide support to the Compliance Team Leader and Head MIS, Admin and Compliance in the compliance of all ESF/ESFA funded learning through the implementation and use of internal and prime-based systems.

The Role Profile:

The role will involve working independently as well as collaboratively with colleagues to make contributions to the development, implementation, maintenance, and improvement of ELA Training Service's compliance function.

The Compliance Officer is expected to deliver their responsibilities efficiently and with integrity - showing a positive and professional attitude. The role involves demonstrating effective communication skills (both written and verbal) while adopting a pro-active approach to ensure tasks are completed on time, as required, and ensuring that any issues are addressed or escalated as and when they arise.

The role requires an understanding of the need to maintain accurate data which remains full, complete and current at all times and the importance of this being achieved.

Key Skill requirements:

Effective communication; verbal, written, interpersonal

Task and time management

IT proficiency in Microsoft programmes, MIS systems and E-portfolios

Ability to prioritise to meet deadlines

Experience in a compliance or senior administration role

Analytical and attention to detail

Problem-solving

Experience of OFSTED inspections and/or PFA audits (ideal)

Strong background in funding compliance in the FE sector (ideal)

Key Responsibilities and Accountabilities:

Preparation of new learner/employer starter packs across all contracts

Verification and monitoring of start paperwork against audit check lists and ESFA Apprenticeship rules

Maintain accurate records (paper-based and online) across a range of systems

Reporting on any compliance actions

Preparation and submission of funding paperwork to Prime Contractor

Support with Awarding Body administration where required

Verification and monitoring of learner contact, session and progress review documentation across all contracts

Undertaking monthly audits which includes starts, leavers and on programme evidence

Monitoring and processing of Apprenticeship and AEB completions

Play a key role in the implementation of new systems and creating clear processes and/or SOPs

Supporting with External Quality Assurance visits

Administration of completions, claiming and administration of certificates against correct qualification aims subject to Lead IQA approval

Support the Administration and Compliance teams to create new processes to improve compliance

To ensure all Apprenticeship OTJ hours are tracked accurately

Support the Compliance and Administration team with any work related to audits and/or inspections

Report any issues with compliance and/or performance to line management

Keep abreast of funding changes with regards to Apprenticeships and AEB

Administration of progression outcomes and evidence to Primes

Support with the administration of learner and employer surveys

Assist with all aspects of stakeholder visits to office premises, as requested

To support the main administrative and compliance requirements in the absence of the Administration and Compliance Managers as and when required

Support Head of MIS with additional compliance responsibilities ie. PDSATS

Updating MIS and E-portfolios as necessary

To support with additional administration and compliance tasks as and when required by Senior Leaders i.e. Head of MIS, Admin and Compliance

Undertake regular data cleansing across systems and documentation

Tracking and reporting on all learner support funding evidence and delivery

Exam invigilation where necessary.

Additional Responsibilities may include but not be limited to:

1. Adhoc administrative or compliance duties as requested by senior management

2. Minute taking for any of the Senior Management/Leadership team

3. Attend online or face to face conferences as an ELA representative.

4. Participate in compliance mailbox management.

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Ability to commute/relocate:

Dubai: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Administration: 2 years (Required)
License/Certification:

* Sponsor visa (spouse/father) (Required)