• Maintain full documentation for history of service providers (for example major repairs, etc.).
• Overseeing audit inspection reports
• Maintain a schedule of contracts detailing the Key Performance Indicators, due dates for service delivery, scheduled service calls and dates of attendance, and make the schedule available to a Board representative on request;
• Attend and record all meetings.
• Provide point of contact for owners as well occupants and attend routine written and oral communication.
• Advise and assist owners and residents/occupiers in relation to the commercial Community Rules
• Preparing and reviewing request for proposals or procurement requirements
• Conducting regular inspections/audits of the assigned community
• Developing ways to gauge customer satisfaction levels.
• Resolving customer complaints
• Responding to email queries from community members and vendors: mostly questions about events, payments, and reports
• Forwarding product related or technical questions from communities to relevant internal teams or pointing them to available resources
• Reviewing event proposals sent by communities and issuing approval/rejections for proposed events following defined guideline
• Coordinating with vendors on all event logistics and payments
• Following up on communities to submit post events reports

• 4 years of Experience in Community Management/ Owner Association.
• Data and Technology Driven.
• Vendor & Financial Management.
• Experienced with RERA Regulations and authorities.
• Experienced in creating engagements with owners/ tenants

Skills Required

Compensation & Benefits

• Basic Salary: AED 8,000 - 12,000 Per Month (Negotiable based on experience)
• Annual Paid Leave: Provided
• Employment Visa: Provided
• Flight Tickets: Provided
• Medical Insurance: Provided