There\xe2\x80\x99s nothing complicated about dealing with business people. They\xe2\x80\x99re just people. Doing business. By day, international marketing superhero. By night, fluffy bath robe and a box set. Like Liz, who\xe2\x80\x99s left her laptop cable in the cab. Or Mario, who\xe2\x80\x99s secretly missing his cats. The early riser, who\xe2\x80\x99s first in the gym. The sales team preparing for the \xe2\x80\x98big pitch\xe2\x80\x99 over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn. What\xe2\x80\x99s the job? As a Commis 2, you will assist in the smooth running of the hotel kitchen by preparing and presenting food to a high standard, and maintaining hygiene practices. You will follow brand standard food specifications with a high level of performance and presentation and will ensure minimum food wastage in the kitchen. As Commis 2 you will be responsible for supporting the team. You will be required to ensure consistency of brand standards and a high level of performance and service delivery is maintained at all times
Your day-to-day
Communicates politely and display courtesy to guests and internal customers
Support team with mise-en-place and storage pick ups
Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information
Establishes and maintains effective employee working relationships
Attends and participates in daily briefings and other meetings as scheduled
Attends and participates in training sessions as scheduled
Prepares in advance food, beverage, material and equipment needed for the service
Cleans and re-sets his/her working area
Implements the hotel and department regulations, policies and procedures including but not limited to:
House Rules and Regulation
Health and Safety
Grooming
Quality
Hygiene and Cleanliness
Performs related duties and special projects as assigned
What we need from you
Must have similar experience working in either a luxury restaurant or a 5* hotel environment
Must have good communication skills
Committed to serving food of the highest quality
How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It\xe2\x80\x99s what connects every colleague in all hotels.
Each IHG\xc2\xae hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There\xe2\x80\x99s so much more to the job than we can capture here. It\xe2\x80\x99s simply about creating great experiences, doing the right thing and understanding people.
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