Where you fit In SLMT (Shell LNG Marketing & Trading) is the Global LNG Trading organization and the Commercial Freight Operator sits within STO which is the Operations arm of Shell Trading. Shell is global leader in LNG business. This is a global business with supply projects in both Atlantic and Asia Pacific basins and customers spread across Asia, Europe, Middle East, and South America. The nature this high value trade is evolving with the mix of long- and short-term contracts changing fast. What’s the role? Commercial LNG Operations provides commercial, logistical and administrative support to Shell Trading and is as such responsible on a day-to-day basis for the timely implementation and execution of freight and commercial transactions to ensure that all obligations arising from the LNG contract and time charter party (TCP) are met and carried out professionally. They work closely with Freight traders and Optimisation Trader to maximize the value-add through the application of economics and optimization skills for profitable operations and minimize the profit leakage from the flexibility and optionality embedded in the LNG contracts and Supply programs. Trading operations are also involved in the development of projects and new contracts. Due to the nature of physical trading operations, out of office hours working will be required. The LNG Operations team is responsible on a day-to-day basis be able to operate LNG ships under SLMT responsibility working closely with the chartering team. In addition to freight operations this incumbent will also be expected to gain necessary experience to implement and execute commercial deals.
Key Areas of Responsibility

• Display visible leadership and commitment to HSSE within the team. Engage with external partners to echo and reinforce our strong focus on HSSE.
• Ensure that LNG Operations fully complies with Shell’s internal standards incl. compliance and HSSE, paying special attention to HSSE hazards and risks that may have impact on vessels voyage or port operation.
• Ensure that all obligations arising from the time charter parties are carried out, and that any necessary requirements are complied with.
• Promote good relationships with Owner/Masters to continuously monitor and improve operational efficiency over and above TCP obligations. The incumbent will be expected to be a focal point to manage ship owner account.
• Collaborate and support team with Marine Technical Advisor to establish and maintain relationships with Ports and Terminals to ensure issues are successfully resolved
• Manage internal stakeholders e.g. Traders, Optimization Traders, Finance, STASCO Shipping and Global Operations Commercial Services.
• Manage relationships with external stakeholders, counterparties and service providers, regulatory bodies, ship owners and agents.
• Support team and provide guidance in understanding commercial impacts of marine technical actions making sure communications with the business are happening with correct information flow to aid Trading decisions.
• Work closely and support team engaging with cargo operations team for deeper understanding of contracts
• Ensure that all operational information is entered into Trading systems on time and with ‘First time right’ approach
• Support team when liaising with counterparts to ensure smooth operations, avoid delays and minimize demurrage costs.
• Efficiently manage the trade-offs between bunker consumption, boil-off and vessel speed (heel management) instructing the vessel’s Master accordingly.
• Arrange Bunkers and OPL activities as required by the vessel
• Devise optimal voyage plans working with the vessel and commercial colleagues.
• Provide guidance for necessary freight invoicing work, diversion payments and clearances of accruals for both external and internal deals.
• Close out the charter parties accounting for all costs, including TCP claims and obtain sign-off from freight traders.
• Support short term initiatives to continuously improve the efficiency of all aspects of the commercial freight operations for the movement of cargoes and port interaction
• Identify and exploit synergies with other parts of Shell Trading businesses.
• Pro-actively close out operational related disputes, including Condition Of Use (COU) issues, with external and internal counterparts or support and guide less experienced team members where necessary.
• Coach and support team members in Operations organizations.
• Deliver against relevant SLMT and agreed Operations KPI's.
• Actively engage to build a culture of Learner Mindset to allow for failing safely and avoiding repeat incidents.
• Will be expected to take on the role of a Freight Owner focal which would require the incumbent to manage a vessel owners account and work with them closely.
• Whilst key accountability lies with the regional team, the operator is expected to understand contractual constraints globally and collaborate with the Freight and Cargo operations team in other regions to resolve the issues.
• The operator will handle global 24/7 trading activities and whilst colleagues are available in other time zones, the operator is expected to respond flexibly to requests outside of normal office hours.

What we need from You

• Act with personal integrity, be guided by personal values and beliefs.
• Resilient under pressure and ability to manage own well-being with consideration for others.
• Strong sense of initiative to independently seek out information.
• Ability to apply analytical competencies and critically analyse scenarios to best determine actions and decision making.
• Digitalisation driven with ambition to leverage on suitable technologies to unlock new capabilities for commercial operations.
• Flexibility to adapt wholeheartedly and accommodate team requirements as and when required.
• Ambassador of continuous improvement and be able to identify and implement solutions to ruthlessly eliminate complexity and waste in terms of processes.
• Embrace and adapt to change with full commitment and a holistic perspective.
• Effective verbal and written communication skills, adapting to varying audiences to clearly articulate key messages for influence.
• Deploy a commercial mindset in parallel with critical HSSE elements to achieve a balance of objectives.
• Deal with conflicting priorities where managing difficult stakeholders must be conducted professionally.
• Display learner mindset and challenge commercial decisions where applicable.
• Make decisions under time pressure based on available information.
• Foster relationship building with internal and external stakeholders to inspire trust.
• Ability to engage, listen and understand perspectives whilst providing effective feedback to peers and management.
• Take personal accountability and pride to ensure timely delivery of commitments.
• Impeccable work ethic with exceptional work standards and the desire learn and grow through experiences.
• Ability to identify risk and opportunity in complex operational circumstances.
• Ability to leverage on functional support and provide high quality options and opinions to commercial stakeholders.
• Can identify areas of operational and commercial risk in new and existing contracts, with a track record of successfully implementing changes to limit risk or increase optionality.
• Proven track record of building trust among peers, stakeholders and external counterparties.
• Ability to understand diversity of thought and incorporate different views in decision making.
• Confident and able to adapt communication style across groups in various layers of the organisation.
• Can foster a positive work environment even in challenging circumstances. Shows care for colleagues.
• Can benefit from functional support within the business and provide good quality opinions and options to commercial stakeholders.
• Can identify commercial and operational risk in existing TCPs, ability to pick flag them and implement changes with support from Freight Team Lead and commercial teams.

Experience in commercial operations (preferably LNG) will be a strong advantage. A key criterion is to be able to operate within a non-standard environment where the counterparty requires and expects considerable support and at the same time be able to gently introduce standardization and efficiency. A high level of fluency in the English language, both written and spoken is required. This role is Dubai based therefore workdays are Monday to Friday. An innovative place to work There’s never been a more exciting time to work at Shell. Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part. An inclusive place to work To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.

• We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
• We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.